If you want to return your product, but don’t know how to then you are in the right place. Here you will know about the Lord And Taylor Return Policy in detail. Scroll down the page to understand the Lord And Taylor Return Policy.
Lord And Taylor Return Policy
The return period of different items is different. Dresses have a return period of 60 days. While watches and jewelry have a return period of 30 days.
| Name | Lord & Taylor |
| Location | Online only (no physical stores) |
| Return Period | 30 days from the order ship date |
| Return Method | Returns can be initiated online through the returns center. A $9.95 return shipping fee applies, deducted from the refund. |
| Exchange Period | 30 days from the order ship date |
| Exchange Method | Exchanges can be initiated online through the returns center. |
| Refund Period | Refunds are processed within 7 to 10 days after the return is received and verified. |
| Refund Method | Refunds are credited to the original form of payment, minus the return shipping fee. Gift orders are refunded via merchandise credit to the gift recipient. |
| Official Website | lordandtaylor.com |
| Contact Number | 1-800-223-7440 for customer service inquiries. |
Home items have a return period of 60 days. Let us understand this in points.
- Dresses and eveningwear have a return period of 60 days.
- Fine Jewelry and Watches have a return period of 30 days.
- Whereas home merchandises have a return period of 60 days.
- Secondly, the purchase made on the check has a return period of 10 days.
- Normally an original receipt is necessary for return or exchange.
- But the return is still possible in the absence of it. Only the smooth conduct of it is not possible.
- Customers using PayPal as their medium of purchase will get the refund in the same manner.
- Return of gift items will be applicable for the merchandise credit.
- Lastly, all the terms and conditions of the Lord And Taylor Company are applicable.
The above are some of the basic and general rules of return as per the Lord And Taylor Return Policy. Now is the time to know the different ways to return your Lord And Taylor items.
Different Methods To Return
There are two basic ways to return your product as per the rule book of the company.
- Return via MAIL
- STORE Return
Return via MAIL
- First of all, it is important that the return of your items are in original condition.
- Torn and damaged products are not for return.
- Firstly, to return your item via mail, find the order number of your item.
- To find the order number of your item, click here.
- Secondly, you have to pack your return item carefully. The way it was in the original condition.
- You have to attach the shipping label to the return item.
- No other label attachment is necessary.
- Then you have to ship your item via the FedEx or the US Postal Services.
- To find the nearby location of the FedEx Services, click here.
- Similarly to know the location of Us Postal Services, click here.
- Lastly, return the item to the following address.
Lord & Taylor
Attn: Returns
25 Keystone Blvd
Pottsville, PA 17901.
These are the by which you can return your items via the mail service. Now understand the store return policy method.
Return at store
As per the Lord And Taylor Return Policy, you can return your items at the store by the following way.
- Only the return of untorn, unlaundered, and undamaged products are applicable for the return.
- The items which are used are not for the return section unless and until they are in a damaged state.
- Items with a purple sticker on it have a return period of 30 days from the date of purchase.
- If you have an Original Receipt, then your return process becomes easier.
- Return of items purchased via check has a time period of 10 days.
- Lastly, only after the confirmation of the authorized dealer, you will be able to return your merchandise.
These are the points on which you can return Lord And Taylor Items via the store method.
Lord And Taylor Corona Virus Statement
As Corona Virus is spreading at a very fast rate, Lord And Taylor are also trying to fight against it as much as possible. They have been following all health and safety measures. It is difficult but we need to be stronger. They have closed all their stores until further notice. They re-evaluate the conditions around on a daily basis and when they feel that the society is no more in danger they will re-open their stores for their customers.
RETURNS WITHOUT RECEIPT
At times it happens that we don’t have an original receipt with us during the return period. Do not worry as Lord And Taylor Return Policy have made adjustments regarding the same as well.
- You will get the return at the lowest selling price of the item.
- There are special rules and regulations for the same as well.
- You will have to show your ID as well.
- The Lord And Taylor Company has its own rights to deny the return of the item.
- To know more regarding the same, go their official website.
So these are the policies regarding the return without the receipt. Now let us understand the refund policy.
Refund Policy
The refund policy of the Lord And Taylor Company is also very easy to know. Below are some of the points on the refund policy of the Lord And Taylor Company.
- You will get the refund after 10 business days.
- The mode of refund depends upon the mode of the payment.
- PayPal customers have a different policy.
- Return with receipts will get the refund within 90 days.
- Return on items without a receipt will get the refund with the lowest selling price.
So, the above are some of the refund policy of the Lord And Taylor Company. Now after understanding the return and the refund, exchange policy of the Lord And Taylor Company is next in our list.
Exchange Policy
As per the Lord And Taylor Return Policy, the exchange on the items stands below.
- You can exchange your dresses and eveningwear within 60 days from the date of purchase.
- Watches and Jewelry have an exchange period of 30 days.
- Home items have an exchange period of 60 days.
- Exchange depends upon the mode of the availability of the Lord And Taylor product.
- If you want to know more, then call the customer care number of the Lord And Taylor Company, 1-800-223-7440.
The above are the return, refund and exchange policy of the Lord And Taylor Company. Now is the time for the FAQs
FAQs
What is the customer care number of the Lord And Taylor Company?
The customer care number of the Lord And Taylor Company is 1-800-223-7440.
What is the return period of the Dresses?
The Lord And Taylor Company dresses have a return period of 60 days.
What is the return period of the watches?
The Lord And Taylor Watches have a return period of 30 days.
Can I return my Lord And Taylor items without the receipt?
Yes, you can return your Lord And Taylor Items without a receipt.
Conclusion
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We have also created the return policy of various other company. Some of the companies are Office Depot Return Policy, Tuesday Morning Return Policy, Urban Outfitters Return Policy, And Verizon Wireless Return Policy etc. If you want to know about them, then read them.
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