Carphone Warehouse Return Policy, Refund & Exchange November 2024

It is possible that you may find your mobile returns very difficult. On this page, you will know about the Carphone Warehouse Return Policy. Scroll down the page to know more about the Carphone Warehouse Return Policy.

Firstly, let us understand what Carphone Warehouse retails. Carphone Warehouse is a British Company. This company retails different types of phones. Carphone Warehouse is one of the trusted companies in the field of Mobile Business.

Secondly, let us understand the Basic Return Policy of this company. Before knowing the Return Policy, it is necessary to know the Basic criteria you need to follow.

Table of Contents

Carphone Warehouse Return Policy

According to the Carphone Warehouse Return Policy, you need to return your goods within 28 days from the date of the purchase. Return of your item is only possible if the item is in original condition only. Returns and exchanges after the 28 days period are not possible.

Name	Carphone Warehouse
Location	United Kingdom
Return Period	14 days for items purchased online or in-store
Return Method	By post or in-store
Exchange Period	14 days for items purchased online or in-store
Exchange Method	By post or in-store
Refund Period	Refunds are processed within 14 days after receiving the returned item
Refund Method	Refunds are issued to the original payment method
Official Website	www.carphonewarehouse.com
Contact Number	+44 800 049 6250

So let us understand the points in detail.

Firstly, return your Carphone Warehouse item within 28 days from the date of the purchase.
Secondly, return your item in original condition only.
After the period of March 4, 2017, you cannot return your Samsung Experience Item.
For the return of a Samsung Item, you need to follow different return policies.
Lastly, all the terms and conditions of the Carphone Warehouse Return Policy are applicable.

The above are some of the Basic Return policies of the Carphone Warehouse Company. Now we will learn the different ways of the return.

Different Ways Of Return

There are three possible ways of return. they are as follows.

Return to the store.
Return via post.
Products outside the UK.

Return at the Store

In this process of return, you need to do the following things.

First of all, you need to visit your nearby Carphone Warehouse Store.
To find the location of the Carphone Warehouse Store, Click here.
Secondly, you will have to bring your item in the original condition only.
Also if the original packaging is there, then it is more preferable.
Thirdly, you need to return all the accessory goods which are present in the goods as well.
You will have to show proof of the purchase.
Apart from these, you will have also to return your gift as well. If it is applicable.

These are the store return method. Now we will know the mail return method.

Return Via Post

To return your merchandise via post is one of the easier tasks. You just need to follow the below points.

According to the Carphone Warehouse Return Policy, Call the customer company in the beginning.
If you are eligible for the return the company will pass you a return label.
Secondly, you have to print the return label and attach it to the merchandise.
Thirdly, drop the item at the nearby DPD Pickup shop with 14 days.
You will get the confirmational Email regarding the same.
To find the nearest pickup shop, click here.
To return your iPhone, Click here.
Fourthly, you will have to erase all your personal data from your phone.
Lastly, you will have to follow all other rules of the store return policy.

The above are the ways by which you can return your item via post.

Products outside the UK

If you are returning the products outside that of the UK, you need to follow the below points.

First of all, you need to contact customer care regarding the same.
The customer care number for the same is 0370 111 6565.
The officials will tell you whether the return is possible or not.
The company is not responsible for international post deliveries.
To know more, click here.

These are the methods to return your products outside that of the UK.

Carphone Warehouse Corona Virus Response

Carphone Warehouse has closed its stores for the safety of the people that have been under threat because of coronavirus. They have been gathering knowledge about this virus and all the precautions and hoping to reopen the stores when possible while following the precautions. Although if you have any kinds of doubts about them you can contact them through email.

Exchange Policy

To exchange the item of the Carphone Warehouse Return Policy, you need to do the following points.

The first method to exchange is by simply exchanging the item at the store.
The second method is by the post.
You will get a return label regarding the same.
Fill the return label with the correct information.
You need to give the item to the pickup store within 7 days.
The customer will get a confirmation email regarding the same.
The iPhones have a different exchange policy.
You need to erase all the relevant data before the exchange.

The above are the ways by which you can exchange your Carphone Warehouse Company. In the next segment, you will know the refund policy of the company.

Refund Policy

To know the Carphone Warehouse Exchange Policy, follow the below points.

You can refund your goods within 28 days from the date of the purchase.
Only a refund of the original condition is possible.
The final call of the refund is in the hands of the Carphone Warehouse Company.
All the terms and conditions as per the Carphone Warehouse Return Policy are applicable.

The above is the Refund Policy of the company. To know more, go to the official page of the Carphone Warehouse Company. Now we will know the FAQs segment.

FAQs

Here you will come across the various FAQs regarding the Carphone Warehouse Return Policy.

Summary

Lastly, this page contains all the relevant information regarding the Carphone Warehouse Return Policy. We tried our level best to contain all the relevant information regarding the same. This post contains Return Policy, Refund Policy along the Exchange Policy.

We also made the return policy of various other companies as well. The companies which are in our list are as follows. Dell, Samsung, Nike, Xbox, H P, and various others as well.

If you have any doubts regarding the same then you can ask us in the comment section. Your feedback and questions are of huge value to us.