If you are searching for Marks and Spencer Return Policy, then you are at the perfect place. On this page, you will get to know about the complete understanding of the Marks and Spencer Return Policy. Scroll down the page to know more about the Marks and Spencer Company.
Marks and Spencer is a British retailer company. This company retails fashion clothing, home appliances, and luxury items. The Marks and Spencer company is even in the Stocks and Shares of the British.
Before going into the in-depth knowledge, let us know the Basic Marks and Spencer Return Policy. Firstly, let us read about the Basic return policy of the Marks and Spencer Company. Understand the below points to know more.
BASIC MARKS AND SPENCER RETURN POLICY
The customer needs to return his Marks and Spencer item within 35 days from the date of the purchase. For the online order of Marks and Spencer, return the item within 14 days from the date of the purchase. To know more points on the Basic Marks and Spencer Return Policy, read the below points.
- Firstly, return your in-store Marks and Sponsor item within 35 days from the date of the purchase.
- Secondly, if you are returning your online order then the return period is 14 days from the date of the purchase.
- Thirdly, if you are returning the item at the store, then bring a receipt for the return.
- Fourthly, the return of your Marks and Spencer item should be in original condition only.
- Lastly, there are some rules of the Marks and Spencer Company which are applicable.
The following are the Basic Marks and Spencer Return Policy. Now we will learn the various methods of return, as per the Marks and Spencer Return Policy.
| Name | Marks & Spencer |
| Location | Available in-store and online |
| Return Period | 35 days (14 days for sale items) |
| Return Method | In-store returns or post |
| Exchange Period | 35 days (14 days for sale items) |
| Exchange Method | In-store returns |
| Refund Period | 3-5 working days |
| Refund Method | Original payment method |
| Official Website | https://www.marksandspencer.com |
| Contact Number | 0333 014 8000 |
METHODS OF RETURN
In this segment, you will learn about the various methods of return as in the Marks and Spencer rule book. Read the below points to know the variety of returns of the British Company.
Method 1) Store return procedure
To understand the store method of return, as per the Marks and Spencer Return Policy, read the below points.
- Firstly, make sure that you return your item within 35 days from the date of the purchase.
- Secondly, if your return is of the online genre, then return within 14 days.
- Thirdly, take your Marks and Spencer item to the nearby store of the company.
- To find the location of the store, click here.
- Fourthly, fill the return form of the Marks and Spencer company.
- Then pack your return item with the earlier form of packaging.
- Return the item to the staff of the Marks and Spencer Company.
- Always remember to take your confirmation receipt of the return.
What you read is the store method of return, as per the Marks and Spencer Company.
Method 2) Collect plus return
To return your item via the Collect plus method, read the following points.
- Firstly, fill the return form of the Marks and Spencer Company.
- Secondly, attach the Collect plus label to the returned item.
- Thirdly, take your item to the Collect plus store.
- To find the location of the nearby Collect plus store, click here.
- Do not forget to take your confirmation receipt from the collect plus store.
- Lastly, there are the size dimensions limitations that are to be followed.
The above paragraph is on the Collect Plus method of return.
Method 3) Return at Doddle Store
- You can simply return your Marks and Spencer item at the Doddle store near you.
- Just return the item in an unsealed manner.
- To find the location of the nearby Doddle store, click here.
- You should take your return receipt without fail.
The following is the Doddle method of the return.
Method 4) Post method
To return your Marks and Spencer item via post, read the following steps on the same.
- Fill the Marks and Spencer return form.
- Attach the return form with the item.
- Post the return via the Royal mail service.
- Track your service.
- Maintain the limitation of size dimensions as per the Marks and Spencer Return Policy.
As per the Marks and Spencer Return Policy, the above is the postal method of the return.
MARKS AND SPENCER CORONA VIRUS RESPONSE
They had closed their stores for the safety of the community in order to prevent corona virus to spread but as the situation is getting better a little, they have opened their store from 23rd March, remember they have made some changes in order to fight the corona virus as the situation is still not under full control.
- They have changed the store timings
- Social distancing protocol strictly followed
- priority to social work as well
There are many other small changes you can have a look at it all from this link.
INTERNATIONAL RETURNS
To return your international Marks and Spencer item, read the below points.
- You can return your item via the local store of Marks and Spencer.
- Or the method of the post is also possible for the return.
After understanding the basic returns and the different procedures of return now is the time for the refund policy of the Marks and Spencer Company.
MARKS AND SPENCER REFUND POLICY
The refund policy of the Marks and Spencer Company is as follows.
- You will get a refund in the original form of payment, as per the Marks and Spencer Refund Policy.
- The generation of the refund will take place a minimum of 3-5 working days.
- Gift items will get a refund via the method of gift receipts.
- Lastly, all the terms and conditions as per the Marks and Spencer Company is applicable.
The above is the refund policy of the Marks and Spencer Company. In the next segment, you will know the exchange policy of the Marks and Spencer Company.
EXCHANGE POLICY
The Exchange Policy of the Marks and Spencer Company is as follows.
- The time period for return and exchange is the same, as per the Marks and Spencer Return Policy.
- The Exchange time period for offline return is 35 days from the date of the purchase.
- The time period for the online exchange of items is 14 days from the date of the purchase.
- You cannot exchange your damaged Marks and Spencer item.
- Make sure that you return your item in the unused condition only.
The above is the Exchange Policy of the Marks and Spencer Company. To know more on the same, click here.
FAQs
What is the customer care number of the Marks and Spencer Company?
The customer care number of the Marks and Spencer Company is 0124 457 4628.
What is the time period for the return?
The time period for return as per the Marks and Spencer Company is 35 days from the date of the purchase. For the online return, the time period is 14 days.
What is the refund time?
The generation of the refund will take place a time period of 3-5 working days.
CONCLUSION
After reading the page on the Marks and Spencer Return Policy, hope you got more informed about the same. This page contains all the detail on the return, refund and the exchange policy of the Marks and Spencer Company. You can easily understand the return policy of the Marks and Spencer company after reading our page.
You can also read our return policy on companies like Asos Return Policy, Avon Return Policy, Estee Lauder Return Policy and John Lewis Return Policy various others.
You can also ask your questions in the comment section. The solving of your doubts will be done with full authenticity.