Sometimes it gets tough to return any product to the store as we are not having proper information for this. Many people face this trouble and by seeing the need for this type of information, we created this article to help people return the products of Know Oakley. It is not that tough as you just have to follow the guideline mentioned on this page and ensure that you are returning them on time provided by the store. Scroll down to understand the same.
Firstly, let us understand what exactly the Oakley Company manufactures. It produces goods related to sports. Goods like sunglasses, shoes, sportswear, and other sports-related product.
Firstly, let us begin by understanding the Basic Oakley Return Policy. Follow the below points to know the Basic Oakley Return Policy in detail.
Oakley Return Policy
Within 45 days from the generation of the receipt, you need to return your goods. Return your Oakley product in good condition only. The return of customized products is not possible. Below are the step-by-step points.
- Firstly, you need to generate an RA ( Return Authorization ) for the items you want to return within 45 days.
- After the generation of the RA, you can return your item within 30 calendar days.
- Secondly, as per the rules, you cannot return your customized items.
- Thirdly, return your item in original condition only.
- All the guarantee on the products is applicable.
- Returns are fully possible if there is any quality mismanagement from the Oakley Company.
- If you want to repair your good, then you are entitled to do that even.
| Know Oakley Return Policy | |
|---|---|
| Return Period | 30 Days |
| Return Method | In-store & Online |
| Exchange Period | Not Applicable |
| Exchange Method | Not Applicable |
| Refund Period | 5-7 Business Days |
| Refund Method | As Per Mode of Purchase |
| Exceptional Refund Period | Till 31st January For Holiday Season Purchases |
| Official Website | Oakley Return Policy |
| Contact Number | 855-592-2237 |
The above are some of the Basic Oakley Return Policy. Now we will understand the return policy of the Oakley Company. Below are some of the ways to return your Oakley product.
PROCEDURE TO RETURN
The procedure to return your Oakley products are as follows.
- First of all, you need to generate an RA within 45 days.
- This return policy is applicable to the return of online purchases. Items purchased on the official website.
- For the generation of the RA call the customer care number of the Oakley Company.
- Then, you need to pack your return item in the original condition.
- You need to pack all the accessory items along with the item.
- The customer needs to mention the list of items he is returning.
- You need to write the order number of the Oakley item.
- Then you have to ship the item.
- No responsibility will be accountable for the Oakley Company during the shipment.
- Only after the verification is done by the Oakley Company, you will get the Refund.
- You need to Ship your return item to the following address.
Returns Optics
Luxottica Greater South Pacific
Attn: Oakley Returns
Level 5, 75 Talavera Road
Macquarie Park NSW 2113
Phone: 1-800-625-539
email: customercare@oakley.com.au
APPAREL, FOOTWEAR & ACCESSORIES RETURN ADDRESS:
Luxottica Greater South Pacific
Attn: Oakley Returns
Level 5, 75 Talavera Road
Macquarie Park NSW 2113
Phone: 1-800-625-539
email: customercare@oakley.com.au
The above is the method by which you can return your Oakley item.
Special Items
- Customized products are not for the return and the refund category.
- Electronic items have a different return period.
- Addition feel will be applicable if the return of your item is damaged.
- You need to return your item distribution center.
- You cannot return your item in the retail store.
These are the points you need to keep in mind during the return of the above items.
RETURN OF DEFECTIVE ITEM
For the return of the defective item, go to the return section of the Oakley Company. To go to the return section of the Oakley Company, Click here.
Know Oakley Covid-19 Response
Taking care of the customers and the employees are the topmost priority of Know Oakley. So, as per the government’s rules and regulations, they maintain all the guidelines. They decided to reduce their production so that they can implement strong health and safety protocols. The products leave the factory in the safest, cleanest manner, packed and shipped by a carefully trained staff member after completing all the checkups. All the member’s checkup is done before entering the store and also proper sanitation is maintained.
EXCHANGE POLICY
The exchange policy of the Oakley Company is as follows.
- Exchange of only those items is possible who are in their original state, under the Oakley Return Policy.
- You need to exchange your items within 45 days from the date of purchase.
- For prompt exchange, you need to have an RA for your item.
- You cannot exchange your damaged and defective item.
- The exchange is possible only one time.
The above are some of the Exchange policies of the Oakley Company. After understanding the Oakley Return Policy and the Exchange Policy, now is the time to know the refund policy.
REFUND POLICY
The Oakley Refund Policy stands as below.
- For the refund of any Oakley item, you need to know the rules of the Australian Consumer Law.
- The final call on the refund will be taken by the Oakley Company.
- Refunds are possible only for those items that are in their original state.
- The generation of the Refund will take place around 15 calendar days.
- As per the Oakley Return Policy, the generation of the refund will take place in the same fashion as the original payment was made.
- Original flight charges are not refundable as per the Refund Policy of the Oakley Company.
The above is the Exchange Policy of the Oakley Company. Now we have covered all the topics regarding the return of the Oakley Company along with all the refund policy and the exchange policy in detail. After the understanding of the same, you may have some questions. In the next segment of the page, you will know the FAQs on the Oakley Return Policy.
FAQs
What is the customer care number of the Oakley Company?
The customer care number of the Oakley Company is 1 (800) 403-7449
What is the time period for the authorization of the RA?
The time period of the authorization of the RA is 45 days from the generation of the receipt.
What is the time period for the return of the Oakley Items?
The time period of the return of the Oakley item is 30 days from the authorization of the RA.
What is the time period of the Refund of the Oakley Item?
The time period of the Refund of the Oakley Item is 15 days from the return.
Can I Return my personalized modified item?
No, you cannot return your customized item.
SUMMARY
This is the last part of the content on the Oakley Return Policy. Hope you like reading our page on the return policy of the Oakley company. We have included all the aspects of the returns, refunds and the exchange policy of the company. In any case, if you want to know more regarding the return policy of the Oakley Company, then you can freely ask us in the comment section.
We have also generated a very simple to understand the return policy of various other companies. The companies which are on our list are Superdry Return Policy, Burlington Return Policy, Savers Return Policy, Dollar General Return Policy and many more.
If you have any questions regarding the Oakley Return Policy, then you can notify us in the comment section. Also, we would greatly accept your feedback as well.