Revolve is a well-known online fashion retailer that offers trendy clothing, shoes, and accessories. While shopping online is convenient, it’s essential to understand a store’s return policy to ensure a smooth and hassle-free experience. The Revolve return policy is designed to make returns simple, whether you need a refund, exchange, or store credit.
This article will break down 10 absolute facts about Revolve return policy, covering everything from eligibility to refunds and free shipping. Knowing these details can save you time and money if you ever need to return an item.
What Is Revolve Return Policy?
Revolve has a customer-friendly return policy that allows you to return eligible items within 60 days of purchase. However, there are specific conditions that must be met:
- Items must be unworn, unwashed, and in original packaging.
- Final sale items cannot be returned or exchanged.
- Returns made within 30 days qualify for a full refund to the original payment method.
- Returns made after 30 days (but within 60 days) are eligible for store credit only.
- Returns outside the U.S. may be subject to additional shipping fees.
By understanding these basic conditions, you can ensure that your return request is accepted without complications.
How Does Revolve Return Policy Work?
Returning an item to Revolve is a straightforward process. Here’s what you need to do:
- Log in to your Revolve account and navigate to the returns section.
- Select the item(s) you wish to return and specify the reason.
- Choose your preferred return method – refund, store credit, or exchange.
- Print the prepaid return label (for U.S. customers) and attach it to your package.
- Drop off the package at a designated shipping carrier or a Happy Returns location.
- Wait for the refund or store credit, which is typically processed within 7-10 business days.
For international customers, shipping costs may apply, and refunds might take a bit longer due to processing times.
Revolve Returns Process – Step-By-Step Guide
Step 1: Logging Into Your Revolve Account
Visit the Revolve website and sign in to access your order history. Navigate to the returns portal to start the return process.
Step 2: Selecting Items for Return
Choose the item(s) you want to return and provide a reason (e.g., wrong size, damaged item, or change of mind).
Step 3: Choosing Return Options
You can opt for a full refund, store credit, or exchange for a different size or item. If you return after 30 days, only store credit will be issued.
Step 4: Printing the Return Label and Shipping the Package
Download and print the prepaid return label (if eligible). Securely pack your items and drop them off at the nearest carrier or Happy Returns location.
By following these steps, you can ensure a smooth and timely return process.
Revolve Return Policy for Different Purchase Types
Revolve Return Policy for Full-Priced Items
Full-priced items are eligible for a full refund if returned within 30 days. Returns made between 31-60 days will receive store credit instead.
Revolve Return Policy for Sale Items
Sale items generally follow the same return window but may come with restrictions. Some sale items may only be eligible for store credit rather than a full refund.
Revolve Return Policy for Final Sale Items
Final sale items cannot be returned or exchanged. Always check the product description before purchasing to ensure return eligibility.
Refund Policy – When and How You’ll Get Your Money Back
Once your return is received and inspected, Revolve will process your refund within 7-10 business days. Refunds are issued in one of the following ways:
- Original payment method (credit card, PayPal, etc.)
- Store credit, which is issued instantly upon return approval
Store credit is often processed faster than refunds to your bank account, making it a great option if you plan to shop at Revolve again.
Revolve Customer Service – How to Contact for Returns
If you need assistance with a return, Revolve offers multiple customer service channels:
- Phone: Call Revolve’s customer service for immediate assistance.
- Email: Send inquiries to service@revolve.com for return-related questions.
- Live Chat: Available on the website for real-time support.
For faster service, contact customer support during business hours (9 AM – 6 PM PST).
Does Revolve Offer Free Shipping on Returns?
Revolve provides free returns for U.S. customers if they use the prepaid return label. However, international customers may have to cover return shipping costs.
Additionally, Happy Returns is a convenient alternative where customers can return items without needing a box or label at select drop-off locations. This method is fast, eco-friendly, and hassle-free.
Tips to Ensure a Smooth Revolve Returns Experience
To avoid delays or issues with your return, follow these simple tips:
- Keep the original packaging and tags attached to your items.
- Initiate returns within the designated timeframe (30 days for refunds, 60 days for store credit).
- Use the provided return label to ensure your package is processed correctly.
- Track your return shipment to monitor its status.
By following these best practices, you can ensure a hassle-free return process.
Final Thoughts on Revolve Return Policy
Understanding Revolve’s return policy can help you shop confidently. Whether you need a refund, store credit, or an exchange, following the correct return process will ensure a smooth experience.
For the most up-to-date information, always check Revolve’s official website or reach out to customer service. By keeping your purchases in original condition and meeting return deadlines, you can make the most of Revolve’s flexible return policy.
Happy shopping! 😊
For more information, visit Return Policy Buzz
